November 23, 2020 – November 25, 2020 all-day
Freewater Technologies
816 Greenbrier Circle #201 Chesapeake
VA 23320

Service Strategy gives guidance on how to define the perspective, positions, plans and patterns that a service provider needs to be able to enact in order to meet an organization’s desired outcomes:

  • The development of market spaces
  • Characteristics of internal and external provider types
  • Service assets
  • The service portfolio and implementation of strategy through the service lifecycle
  • Business Relationship Management
  • Demand Management
  • Financial Management
  • Organizational development
  • Strategic risk